Last year, Google stunned everyone when it introduced the Duplex AI feature at the I/O. In a recent development, Google has officially released its Duplex AI feature in 43 states in the US. It appears now you can officially ask the Google Assistant to make a reservation for you. The Google Duplex AI feature was limited only to a small number of Pixel 3 users. However, as of today, the feature has been rolled out to all the Pixel owners. Moreover, Google has revealed that the feature will soon make it to other Android phones as well.
If you haven’t heard of Google Duplex AI, it is a feature of Google Assistant that initiates calls to book reservations at places like restaurants. It automatically makes the reservation and sends you the notification, email and calendar invites. At the moment, Google Duplex feature can only make the reservations at the restaurants. Hopefully, in the near future, the scope will be widened. Even with a limited scope, it will be a relief for all those who somehow forget to make reservations.
At the same time, it raises different concerns. Even at the time of the announcement, it was argued that Google Assistant is far too convincible to be a real person. In response to the concerns, Google promised that the Google Assistant will always notify the person it is speaking that it is speaking to an AI. Now that Google Duplex is out, it seems the users are perceiving it quite well.
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